Speicherstadt and Chilehaus with Kontorhaus District
1.9
km
Museum
Panoptikum
930 m
Church
St. Pauli Kirche
1.5
km
Square
Jungfernstieg
1.1
km
Mall
Town Hall
1.3
km
Museum
U-Bootmuseum
2.0
km
Theatre
Port of Hamburg
1.1
km
Willy-Brandt-Strasse 60
St Nikolai Memorial
1.1
km
Gallery
Sprachzylinder
2.2
km
Osakaallee 11
HafenCity
1.3
km
Stadium
Millerntor Stadium
1.1
km
Poststr. 1
Alte Post
880 m
Dungeon Deutschland GmbH
Hamburg Dungeon
1.3
km
Landungsbrucken Ponton 1a
Rickmer Rickmers
1.2
km
Event hall
Congress Center Hamburg
1.5
km
Museum
Bucerius Kunst Forum
1.1
km
Adolphsplatz
Hamburg Stock Exchange
900 m
Nearby
Church
St. Michael's Church
370 m
Museum
Museum of Hamburg History
260 m
Restaurants
Big Bull Steakhouse
240 m
Barmbeker Str. 165-167 Barmbeker Straße geschlossen
Capriccio
290 m
Thielbek 12
Thamer's
300 m
Grossneumarkt 10
Trattoria Due
280 m
Grossneumarkt 2
Beyoglu Kebap House
300 m
Grossneumarkt 38
Katana Sushi
330 m
Grossneumarkt 52
Dos Amigos
330 m
Grossneumarkt 54
The Irish Rover
320 m
Grossneumarkt 8
Piccolo Paradiso
270 m
Bruederstr. 27
Paulaner am Grossneumarkt
360 m
Grossneumarkt 1
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Clean
Friendly staff
Limited daylight
Expensive dining
7.8/10
Very good
Rooms
8.0
Location
9.3
Service
7.6
Dining
7.1
Guest reviews
7.8/10
based on 9 reviews
4.5/5
based on 1545 reviews
8.6
8.6/10 based on 4917 reviews
#23 of 347 hotels in Hamburg based on Tripadvisor
John
United States,
April
2024
8.4/10
I had a fantastic stay at this hotel! The rooms were spacious with an open layout and plenty of storage space. The bed was super comfy, and I loved the large desk with lots of sockets to plug in my devices. The modern, clean, and comfortable vibes really made me feel at home. The only downside was the some possible noise into the room.
Rooms
9.0
The rooms were spacious with an open layout and enough storage space. The bed was comfy, and I appreciated the large desk with many sockets to plug my stuff in. The modern, clean, and comfortable atmosphere really made my stay enjoyable.
Service
7.0
The service at the hotel was extremely nice and helpful. I really appreciated the welcoming touch they offered. However, at times they seemed a bit rude and blunt, which was a bit off-putting.
Location
9.0
The location of the hotel was perfect for me as it was in a quiet area near restaurants and shops, and it was within walking distance to the city center. The surrounding area was nice with lots of restaurants nearby.
Dining
8.0
The dining experience at the hotel was relatively expensive but worth it for the excellent selection they offered. The homemade organic products were a nice touch, but the price per head was a bit steep.
Facilities
9.0
The facilities at the hotel were great. The upgrade to the internet was a pleasant surprise, especially when the standard internet was slow.
Derek
United Kingdom,
March
2024
9.2/10
I had a fantastic stay at this hotel! The room was spacious with an open layout and plenty of storage space. The bed was comfortable, and I loved the large desk with many sockets to plug in all my devices. The facilities were excellent, and being on the 6th floor offered a great view.
Rooms
9.0
The room was spacious with an open layout and enough storage space. The bed was comfy, and the large desk with many sockets was very convenient.
Service
9.0
The staff were extremely nice and helpful during my stay. Their attentiveness was excellent, and they made me feel welcome with a nice welcome drink.
Location
10.0
The location was perfect for me as it was in a quiet area near restaurants and shops, within walking distance to the city center. It was ideal for exploring all the major attractions in the area.
Dining
8.0
The dining experience was outstanding with a great selection of refined dishes. The view of the city from the dining area was fantastic.
Facilities
10.0
The facilities were top-notch and included amenities that you wouldn't find in other regular hotels. Everything was excellent during my visit.
Ronald
United Kingdom,
January
2024
8.8/10
My stay at the hotel was fantastic! The rooms were spacious, very clean, and the front desk personnel were incredibly polite and helpful. It was a quiet and beautiful space with a great Juliet-style window. The service was top-notch, friendly, and very helpful. The location was perfect, situated in a quiet area near restaurants and shops within walking distance to the city center. Though the dining was a bit on the expensive side at 28E, the lack of wide variety was a slight downside. Overall, a great value for money with excellent facilities.
Rooms
9.0
The rooms are nice and clean with a coffee making facility. I loved the great Juliet-style window.
Service
9.0
The service was great and the staff were very friendly and helpful.
Location
10.0
The location was ideal, near many restaurants and within easy walking distance to the main tourist spots.
Dining
7.0
The dining was good, though a bit expensive at 28E with limited variety.
Facilities
9.0
The facilities were excellent, offering everything you would expect for a comfortable stay.
Pat
United Kingdom,
December
2023
7.4/10
My stay at the hotel was quite pleasant overall. The rooms were lovely and spacious, very clean, and the front desk personnel was extremely polite and helpful. However, my room was in a corner on the first floor with a very small and narrow window, limiting the amount of natural light that came in.
Rooms
8.0
The rooms were spacious, very clean, and the front desk personnel was very polite and helpful. However, my room was in a corner on the first floor with a very small and narrow window, limiting natural light.
Service
7.0
The service at the hotel was great, and the staff was very friendly. However, they seemed overworked due to a high volume of check-ins and check-outs.
Location
9.0
The hotel's location was excellent, just a 10-minute walk from the city center, Reeperbahn, and the port area. It was in a quiet area near restaurants and shops, perfect for exploring the city on foot.
Dining
6.0
The dining experience at the hotel seemed a bit pricey, with meals averaging around €20-€23 per person. The vegan pizza was a highlight with a view of the city.
Facilities
7.0
The facilities at the hotel were good, with a nice touch overall. However, some areas like the open toilet facility and exposed showers might not be to everyone's liking.
Jason
United Kingdom,
December
2023
7.8/10
My stay at this hotel was a mix of positive and negative experiences. The room had plenty of power outlets, which was convenient, but being on the first floor with a small, narrow window limited the natural light. The sound isolation was good with closed windows.
Rooms
7.0
The room had plenty of power outlets, which was much appreciated.
Service
8.0
The staff were very friendly and accommodating, even offering us another room. They explained the safety deposit process clearly.
Location
9.0
The hotel's location is ideal for exploring Hamburg, within walking distance to the HafenCity and St Pauli areas, making it a first choice for me.
Dining
7.0
The dining options were very nice, offering everything you could wish for, but it seemed a bit expensive for what was provided.
Facilities
8.0
The hotel's facilities were well-equipped and maintained, providing a comfortable stay.
Clean
Limited daylight
Rose
United Kingdom,
July
2023
8.0/10
I had a wonderful stay at the hotel. The rooms were exceptional with a great terrace and view, although a bit cold initially, the sauna helped warm up. The service was very helpful and kind, especially during the busy check-in/out times. The location is a first choice for me, being central and close to various attractions. The dining was good, but I felt it was a bit pricey for the offerings. Overall, a great value for a weekend break.
Rooms
9.0
The room was exceptional with a great terrace and view.
Service
8.0
The service was very helpful and kind.
Location
10.0
The central location makes it a first choice for me, near various attractions.
Dining
7.0
The dining was good, but I felt it was a bit pricey for the offerings.
Facilities
6.0
The facilities were overworked from much check-in/out traffic.
Ann
United Kingdom,
July
2023
7.2/10
The hotel is situated in beautiful Hamburg, ideal for exploring the main tourist spots within an easy walk. The rooms are spacious but had a bit of a strange smell, and housekeeping was minimal early in the morning. The service was fixated on making the stay comfortable, although a bit blunt at times. The location is convenient for sightseeing but not very close to the nearest S-Bahn or U-Bahn stop. The dining experience, while expensive, offered good quality food like local meats. The facilities are modern and adequate.
Rooms
7.0
The rooms are spacious but had a bit of a strange smell. Housekeeping was lacking early in the morning.
Service
6.0
The service staff aimed to ensure a comfortable stay, though sometimes came off as a bit rude.
Location
8.0
The hotel is located in beautiful Hamburg, making it convenient for exploring the main tourist spots within an easy walk.
Dining
7.0
The dining experience, although on the expensive side, provided good quality food like local meats.
Facilities
8.0
The facilities are modern and adequate.
Jack
United States,
July
2023
7.2/10
My stay at the hotel was mixed. The rooms were warm and spacious, but in need of renovation due to many dents and scratches. The service was helpful and kind, yet lacking in some essential knowledge. The location was perfect, central and surrounded by attractions, but the dining options were good at a high price.
Rooms
6.0
The room, located in a corner on the first floor, was quite dark with a narrow window, limiting daylight.
Service
7.0
The service was friendly and kind, although staff seemed overworked from the busy check-in/out traffic.
Location
9.0
The hotel's location was superb, near major attractions and surrounded by many restaurants within walking distance.
Dining
7.0
The dining experience was good, but on the pricier side with borderline outrageous prices.
Facilities
7.0
The facilities were in good condition, but sensitivity and customer training are needed for better service.